Note: Depending on your computer’s settings, your system preferences may be locked. To unlock it, simply click on the Lock Icon in the bottom left corner and enter your computer’s password.įor some users that are on computers provided by their office or workplace, they could be managed by your IT team and may limit your option to download and install new apps. If this is the case, you will need to coordinate this with your IT team to get their permission or have them do the installation instead.B. If the mic works without any issues, you will see a waveform on the left side of the mic you have selected and will be taken to this screen to confirm that the mic works. A continuous audio clip will be played to test the speaker output of your device. You can visually confirm the audio through a waveform shown on the left side of the speaker. If you can hear the audio well, click Yes.Ī. If you have multiple output devices (eg: Bluetooth speakers, headsets/headphones, or other external speakers that are connected to your device, please make sure to click the correct speaker that you will be using for the call. Usually, the default device is selected and works fine in most cases.ī. If there is no sound or the sound output is too low, make sure that your device is not playing any other audio from different sources (Youtube, Music player apps, etc). If there are no other apps running, check the volume settings of your device to make sure that the speaker you will be using is selected as the default speaker, that it is not muted (If this is the case, the speaker icon will have a line across it), and that the volume level is sufficiently high so that you can hear the audio clearly.Ħ. This test aims to check if the device can send and receive data reliably for the call. It is not an actual call with a real person. The test will just send your video data and route it back to your device. You will just see yourself on both video feeds.Ī. The actual call test will now begin. You will see your video feed on two screens and the progress of the call test.
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